faq

Frequently Asked
Questions

We want to understand you and have curated a bunch of frequently asked questions about Edenred Global Rewards, and we are constantly updating these.

  • What is Edenred’s value proposition?

    At Edenred, we believe great connections are an unstoppable force. We channel them to strengthen businesses and foster inclusive solutions. We craft local ecosystems that create more wealth. And more health. Not only for people but also for our environment.

  • What solutions and services does Edenred cover?

    Partner loyalty (b2b), Customer loyalty (b2c), Incentives & rewards, Data Analytics.

    Speak with us today and we can help find the right match. Edenred has a unique suite of solutions supported by our team dedicated to providing the best range of support to you. Leverage on the best of our different products & services and scale according to your growing business.

  • Who is the Edenred Group?

    Edenred is a leading provider of integrated corporate payment solutions for food, incentives, fleet and mobility, and corporate payments. Edenred’s solutions help clients improve the well-being of their employees and customers, increase purchasing power, and strengthen local economies.

  • Where is Edenred based?

    Our company works with clients around the world. With offices in Singapore, India, France, the United States, and Mexico, we are a multinational company.

  • Do you have an entity in Europe?

     Yes, we have a commercial and operations office in France, Paris.

  • Where is the AM/support team located?

     Our team is spread across the globe—in America, Europe, and Asia. By using a diverse team of employees from around the world, we gain a competitive advantage by leveraging their local expertise.

  • Where do you host Data / Respect to GDPR if an international entity?

    We are GDPR compliant with our data storage in the Netherlands.

  • Can we pay in EURO?

    Yes, we have the possibility to invoice in USD, EUR, and SGD. We value our customers’ convenience as much as we value their money!

  • Do you have multipurpose vouchers?

    This solution is not available in all markets. Please contact us to discuss availability.

  • Do you provide prepaid credit cards?

    We don’t provide open-loop cards due to security concerns.

  • Do you offer discount schemes for employees?

    We don’t provide a discount scheme for employees.

  • Do you offer benefit solutions (TR, Cesu…)?

    Edenred offers a wide variety of gift card solutions. Employee benefits programs are subject to local regulations. For more information, contact your local Edenred entity.

  • How to open an account at Global Rewards?

    It’s easy as 1, 2, 3! Just give us your entity name, address and registration number, along with a contact reference and we’ll take care of the rest.

  • Do you provide Tax consultancy / Tax recommendations?

    We are not tax advisors, but we can recommend you visit a local tax advisor before launching a program in your country.

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